Be a listener – I learned it is truly better than talking, and you will have fewer chances of sticking your foot in your mouth. Most of us think we have the answers to everyone's problems. So, when friends or family come to us with their tales of woe, we ( ok, I) have a tendency of giving quick advice instead of listening. After all, isn't that what we would want? Sometimes, it is much more helpful to be a good listener than being a good talker. Listen more and speak less. Trust me, I've learned the hard way and I'm still learning!